1. This ticket is issued subject to the Rules and Regulations of the venue, event organiser and promoter. Full details are available on request.
2. Please check your tickets as mistakes cannot always be rectified.
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of tickets you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price (and credit or debit your account as applicable) or cancelling your order. If we are unable to contact you, you agree that we may treat the order as cancelled. If you choose to cancel after you have already paid the incorrect ticket price for the tickets, you will receive a full refund from us.
3. It is the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the event organiser. Please note that we cannot guarantee that ticket holders will be informed of such cancellation before the date of the event.
4. The management reserves the right to refuse admission should patrons breach any Rules and Regulations of the venue, event organiser or promoter. The management may on occasions have to conduct security searches to ensure the safety of the patrons.
5. Tickets cannot be exchanged or refunded after purchase. The Management cannot be held responsible for any tickets which are lost or stolen. Ministry of Sound reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.
6. Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
7. Unlawful resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation.
A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written permission is given by the Event Provider, provided that even if such consent is obtained, use of Ministry of Sound's trademarks and other intellectual property is subject to Ministry of Sound's consent.
The Event Partner and its affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999 (the Act). Except as provided above, this agreement does not create any right enforceable by any person who is not a party to it under the Act, but does not affect any right or remedy that a third party has which exists or is available apart from that Act.
8. The venue operates a No Smoking policy.
9. The Promoter, venue Management and Ministry of Sound accept no responsibility for any personal property.
10. Patrons should be advised that official merchandise is usually only available inside the venue.
11. There will be no pass-outs or re-admissions of any kind.
12. Ticket holders consent to filming and sound recording as members of the audience.
13. If a performance is rescheduled, ticket holders will be offered tickets to the rescheduled performance, equivalent to the face value of the ticket. If a performance is cancelled, ticket holders will be offered alternative performances (subject to availability) up to the value on the ticket.
14. All of these terms and conditions are governed by English Law and any disputes arising out of any transaction with Ministry of Sound are subject to the exclusive jurisdiction of the English courts.
15. The ticket holder must comply with all relevant statutes, safety announcements and venue regulations whilst attending the event.
16. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or event management to eject you from the venue.
17. Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.